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From: Ann Barcomb Date: 10:41 on 15 Apr 2005 Subject: NTLM authentification over the internet I hate Microsoft's NTLM authentification scheme. I hate Microsoft for their refusal to stick to standards, but that's beyond the scope of this complaint. I hate it because since a recent system upgrade on our Exchange server I can no longer view my work mail from home. Probably we were using another authentification method earlier and now we are using NTLM. Safari and my version of Mozilla refuse to deal with it. I resent that the only way I can fix my problem is by upgrading to a newer Mozilla or installing Firefox. It always annoys me to have to alter my environment to deal with something that doesn't play by the rules. - Ann
From: Ann Barcomb Date: 11:59 on 24 Sep 2004 Subject: Outlook At my previous job I had to use Lotus notes. I hated it. At my new job I have to use Outlook. I hate it too. At this moment I'm hating the fact that the header displayed in the preview pane doesn't show a person's email address, just name. You can't get the name by clicking in the header, either, because it just gives options concerning turning off the preview pane. So what happens if I want to give person A person B's email address? Well, I haven't encountered an option 'always show me the email address' in headers, so this is how I do it now: 1) select the message. This opens the preview pane. 2) double-click on the message. This pops up another window. 3) right-click on the person's name in the header section of the popup. select 'properties'. You must click exactly on the name, or you will get header-related settings. 4) go to the email tab, where I can see the person's email address 5) the keyboard copy shortcut cntrl-c doesn't work on this address, so I then remember a portion of it, switch to the window I'm typing on, switch back, etc. If I'm lucky I can fit both programs on the desktop at the same time and keep my focus. Usually this doesn't work. I'm starting to wonder if this protection of actual email addresses is a foretaste of what Microsoft has in mind for DRM: so boring and annoying to circumvent that you'd rather not. I also don't like the fact that it has grouped my folders in to shortcuts. There's 'Outlook Shortcuts' and 'My Shortcuts'. All my mail folders are in 'My Shortcuts'. My Inbox and Sent mail are in 'Outlook Shortcuts'. Both Outlook and My Shortcuts cannot be expanded at the same time. Starting from my inbox, if I want to look at a saved mail, my steps are: 1) expand 'My Shortcuts' 2) Click on the mail folder I want, find the message and view it 3) expand 'Outlook Shortcuts' 4) Click on the inbox to get back to where I was Steps 1 and 3 seem quite unneccessary to me. Maybe there are ways around these problems...I wouldn't know, because I have no desire to learn about Outlook. Given that the product is supposed to be designed for easy use, I think if it is possible to do what I want, I should be able to figure it out from looking at half a dozen menus. - A
From: Ann Barcomb Date: 11:45 on 31 Aug 2004 Subject: CVS hatred There are so many things to hate about CVS. I listed many of them in a previous complaint roughly a year ago. I'm still hating it. When I commit a file, permissions are changed in accordance with my default umask. Why? It isn't as if the file even needs to be modified locally. Even if it was, it would make more sense to retain the permissions I have set. I could understand an update modifying permissions, perhaps. But a commit? That means "I'm happy with this exactly the way it is, and I want to save it." While it is true that I generally want my default umask or it wouldn't be my default, I often modify this, for example by giving access to lib files to other. It is not infrequent that a program doesn't work, and when I backtrack to figure out why it turns out that the library permissions are incorrect. Isn't version control supposed to make my life easier?
From: Ann Barcomb Date: 11:52 on 10 Jun 2004 Subject: Auto-reply software I hate auto-reply software with senseless defaults which is then used by people without a clue. Today I'm getting mails from the vacation program of someone I don't know. People who are sending something to a mailinglist generally don't care if someone else on the list whom they they have never spoken to is on vacation. Vacation programs should not reply to mailinglist traffic. Vacation programs should also keep some kind of log of people who have been notified about this vacation. A reply once every 24-hours or so per person is quite enough; I don't need a reply for every single email. I also got mail from a spam-blocking program that expects me to verify the letter before the address can be approved. Do your own whitelist work--the letter was sent by an automated script in response to the user making a request in a webform. Let's see...how difficult would it be for the spamer to parse this message and automate the correct response? I think I could do it in 15 minutes. On the other hand, why am I going to bother to do this so that someone can receive information he or she request? I guess it's a spam filter in the sense that it collects the spam for you, and gives it to you without the distractions of real mail. Then there was one of those mails informing me that I have sent a virus. This is some of the worst spam, because the anti-virus companies are just trying to tell you how great their software is. They know as well as I do that the email address is spoofed. Horrible applications, horrible default configurations, horrible people using them.
From: Ann Barcomb Date: 07:39 on 04 Jun 2004 Subject: Mozilla and JavaScript Following my last complaint about Mozilla, I did install Firefox, but I was using Mozilla for the following story: Today I had opened a tab to a site that annoys me because it uses JavaScript to make the prompt jump to the login field like a hyperactive puppy, meaning that I often end up typing my password in the login field because the page hasn't finished wiggling. I expect this now, and just let it sit for a while before trying to use it. I opened another tab and was typing in a URL. For some reason the URL wasn't appearing; I assumed the browser was occupied with the other tab, as Mozilla sometimes has difficulty with multiple active tabs. I kept typing, and hit enter...and noticed the title of the annoying site change to the 'wrong password' page. The first tab's JavaScript had managed to claim focus from the URI bar of the second tab, and my URL had been entered as the login name. This really makes me wonder exactly how much power JavaScript has to affect the other tabs. It reminds me why I usually keep JavaScript off, too. Evil and wrong.
From: Ann Barcomb Date: 23:54 on 18 May 2004 Subject: a minor Mozilla hate Why, oh why, when I open preferences, can it not remember what I last wanted to alter? I never look at 'Navigator' but it's always expanded. 90% of the time I'm after 'Advanced/Scripts and Plugins', but it is always shown collapsed, despite the fact that I always leave it open as a hint. Yes, it's only two more mouse-clicks, or maybe three if I want to collapse the first one, but it's just plain dumb to think that you know what the user wants to modify, not on the basis of her previous actions, but on the basis of 'knowing what people want'. I need a preference for the preferences... That is just wrong.
From: Ann Barcomb Date: 12:54 on 18 Apr 2004 Subject: More Lotus Notes hate I've hated this program for so many reasons... Today I'm hating it because I'm at work and I'm trying to print a file. The printer appears to be inaccessible (probably it's turned off). Of course the cancel button doesn't work, so I have to go to the task manager to kill Notes since it isn't responding. Now I can't restart Notes, because it terminated in a way it didn't expect. My options are to restart the computer (I'm used to this, whenever I have to deal with Windows, so I would grumble but do it), _OR_ log out and log in again. Why, if that's all that is required to fix this alleged problem, can't Notes run the damn start-up/cleanup stuff itself? Is it going to gain something by me having to type in 5 passwords all over again (1 login, 1 Notes, 3 htaccess restricted websites)? I also have a gripe about the way that the printing is handled, since Notepad also freezes up when I try to print, and I have to kill it with the task manager since the cancel button doesn't work. But Notepad, to its credit, is willing to start again without giving me any of this shutdown crap. Wow, 20 minutes down the drain just trying to get something printed, and it still isn't printed. - A
From: Ann Barcomb Date: 08:20 on 25 Feb 2004 Subject: My cellphone's SMS software Lately I started sending SMSs again, and after several messages which failed to send, a distant part of my memory was revived and I remembered similar problems I had a few years ago. Specifically, any message which contains an unclosed right paran will fail to send. So 'hey there :)' gives the unhelpful error 'Message failed in sending'. Not only does the error message suck, the only explanations I can come up with for why it might fail are, frankly, rather scary. - Ann
From: Ann Barcomb Date: 14:05 on 24 Dec 2003 Subject: Lastminute.com software Actually, I hate every single airline booking system I've ever met, because they require cookies and JavaScript. The KLM site requires JavaScript that doesn't work with Mozilla. But right now, lastminute.com is pissing me off because of their lame error messages. Trying to search for flights leaving on the 26th gives me a warning that the latest you can book a flight is before noon the day before departure. Searching for flights on the 27th gives the same error. I hate stupid error messages. I also wonder what is so 'last minute' about planning things several days in advance. Last minute is trying to leave in 2 hours. - A
From: Ann Barcomb Date: 15:35 on 23 Dec 2003 Subject: Misconfigured anti-spam software Messages like the one below annoy me. I think it's the people more than the software though. My own experiences with SpamAssassin are fine. But I don't know of an I-hates-people list. First of all, this message was sent in response to a letter to a mailing list. If you can't distinguish a letter as being from a mailing list, at least have the decency to unsubscribe. And, if mail is only unsolicited, why reply, since the address is probably forged? Just delete it. Grrr. - A, also hating websites which require JavaScript, yet again. ----------------------------------------------------------------------- [this message has been automatically generated] Please note that this address is no longer in use, and nowadays receives nothing but unsolicited commercial mail. Accordingly, any mail sent to it is automatically deleted. If you genuinely want to contact the owner of the address, please re-check your contact lists, or search the web, to find their current e-mail address. The mail you sent is reproduced in full below, for resending to the correct address. Sorry for the inconvenience! [-- Signed: the SpamAssassin mail filter]
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